Fee & Charges Policy

1. Pricing Models & Rate Structure

Mezbaul.com offers clear, flexible billing structures tailored to your specific project requirements, business scale, and operational demands:

• Fixed-Price Project Contracts: Custom website design, POS systems, ERP solutions, web applications, and mobile apps are quoted as all-inclusive fixed-price contracts. Each agreement details the exact scope, deliverable milestones, and agreed timeline with zero hidden costs.
• Hourly & On-Demand Developer Rate ($25–$50 / hr): Available for custom feature additions, ad-hoc programming modifications, legacy codebase troubleshooting, speed optimization, technical consulting, and out-of-scope requests.
• Monthly / Annual Maintenance Subscriptions (Starting at $30/mo): Ongoing website and cloud software support subscriptions covering server performance monitoring, scheduled database backups, security patches, system health updates, and bug fixes.

2. Standard Payment Schedules & Milestones

To ensure clear alignment and project accountability, work progresses according to predefined deposit and milestone structures:

• Standard Projects (Up to $1,000 / ): Requires a 50% upfront deposit prior to project kickoff, visual design, or architecture setup. The remaining 50% final payment is due upon project completion and verification, prior to final source code handover or live server deployment.
• Enterprise & Custom Software (Over $1,000 / ): Structured into three milestone payments:
  • 40% Upfront Deposit: Initiates project planning, UI/UX prototyping, and database schema setup.
  • 30% Mid-Project Milestone: Due upon feature demonstration on a private staging server.
  • 30% Final Milestone: Due upon final sign-off before production server deployment and source code transfer.
• Maintenance Retainers: Subscription packages are billed monthly or annually in advance at the start of each billing period.

3. Payment Methods & Processing Fees

I accept domestic and international payments through secure payment channels. Clients can choose the gateway most convenient for their location:

4. Additional Charges & Scope Add-ons

Clear rules govern project scope adjustments and third-party operational costs:

• Change Requests & Out-of-Scope Work: Any features, workflow adjustments, or layout changes requested after project scope approval are estimated separately. Additional work is billed either as a fixed-price add-on or at the hourly developer rate ($25–$50/hr).
• Urgent / Rush Delivery Surcharges: Expedited projects or urgent change requests requiring weekend work, holiday work, or overtime hours carry a 25% to 50% rush surcharge applied to the total project quote.
• Client Responsibility for Third-Party Expenses: Unless explicitly bundled into a managed subscription agreement, the client is directly responsible for third-party service expenses including:
  • Domain name registration & annual renewal fees
  • Cloud VPS hosting, server infrastructure, or cPanel hosting fees
  • Premium SSL certificates, commercial plugins, themes, or software licenses
  • SMS API gateway credits, map API keys, or third-party cloud service fees (OpenAI, Google Maps, Twilio)

5. Invoicing & Late Payment Policy

Timely payment ensures unbroken technical support and development progression:

• Invoice Terms (Net 7 Days): Invoices issued for project milestones or maintenance billing carry standard Net 7 payment terms from the date of invoice issuance.
• 14-Day Grace Period: A 14-day grace period following the invoice due date is provided to accommodate billing cycles and administrative processing.
• Project & Support Suspension: If an invoice remains unpaid past the 14-day grace period, active development work, staging environment access, live server deployments, or monthly maintenance technical support will be temporarily paused until the outstanding balance is paid in full.